Tronix QuickServ Queuing Management System

Tronix QuickServ Queuing Management System

tronixquicksev

*image for illustration purposes only.

Tronix QuickServ Queuing Management System is for managing customer service and transaction handling for banks, hospitals, payment centers, schools, other businesses and government offices. 

Features

  • Ease of Connection – uses wireless technology to eliminate long cable connections or can run on an existing LAN network or on a stand alone network. Uses HDMI connection only.
  • Quick Installation – just connect the main module to monitor, position ticket kiosk near entrance then connect teller controllers (PC, tablet, smartphone, etc.).
  • Customizable Software – can be reconfigured to meet the specific requirements of transaction handling.
  • Secured Queue Management System – requires user name and password to gain access.
  • Browser Based – the system is a browser- based application (Google Chrome, Safari, Firefox, Internet Explorer, etc.). It has the option using either teller PC, tablets or smartphones.
  • Media Player – capable of showing looped HD video clips and pictures for announcement, advertisements, commercials, promotions, etc.
    Customer Friendly –
    calls the attention of the customer using clear speech audio and blinking effect on the information display.
  • Multiple Display Option – the option of having multiple display monitors depending on the requirement.
  • Power Interruption Recovery – reloads back up data during reboot when power interruption occurs.
  • Report Generator – comes with a detailed report viewer that can be exported to Micorsoft Excel or any office-based software or apps.
  • Customer Feedback Rate – customers can effectively rate his experience with the queuing management system or customer representative.

 

quickserv set-up diagrams

 

*Different set-up for Local (PH) and International Market

Package Inclusion:

Hardware

  • Module for Main Display
  • Module for Ticket Dispenser 
  • Ticket Dispenser : Kiosk or Tabletop (Touch Screen Monitor and Thermal Printer) *Ticket Kiosk for Local Market and Table top ticket dispenser for International Market

Software

  • Up to 2 separate transactions
  • Up to 99 tellers per transaction 

Service / After Sales Support

  • Demo Video
  • One-Year Warranty
  • Full Technical Support Assistance

Hardware Requirements:

  • Any monitor (LCD/LED TV, etc) with HDMI port connection
  • Windows-based PCs for teller stations to run and control the software
  • Tablets or smart phones can be used in place of teller's Windows-based PCs
  • Video files supported: .mp4, .mkv, .avi, .3gp, .mov

Download Product Brochure. 

Sample Installation:

QuickServ DLSZ

 

 

QuickServ DLSZ VIDEO

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Ease of Connection – uses wireless technology to eliminate long cable connections or can run on an existing LAN network or on a stand alone network. Uses HDMI connection only.
Quick Installation – just connect the main module to monitor, position ticket kiosk near entrance then connect teller controllers (PC, tablet, smartphone, etc.).
Customizable Software – can be reconfigured to meet the specific requirements of transaction handling
Secured Queue Management System – requires user name and password to gain access
Browser Based – the system is a browser- based application (Google Chrome, Safari, Firefox, Internet Explorer, etc.). It has the option using either teller PC, tablets or smartphones.
Media Player – capable of showing looped HD video clips and pictures for announcement, advertisements, commercials, promotions, etc.
Customer Friendly – calls the attention of the customer using clear speech audio and blinking effect on the information display
Multiple Display Option – the option of having multiple display monitors depending on the requirement 
Power Interruption Recovery – reloads back up data during reboot when power interruption occurs
Report Generator – comes with a detailed report viewer that can be exported to Micorsoft Excel or any office-based software or apps
Customer Feedback Rate – customers can effectively rate his experience with the queuing management system or customer representative. 

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